Frequently Asked Question
What is the weight limit?
Our hammocks can support up to 150kg! Crafted from durable 30D Nylon 66 ripstop, they are designed to comfortably accommodate one person
How long does it take to set up?
Our hammocks are effortlessly set up with our lightest straps and carabiners. You'll be relaxing in your Yachu hammock in minutes, without the need to tie a single knot.
How to clean my Yachu Hammock?
We suggest hand washing in cold water using a non-bleaching product. After washing, remove it from the water and hang it out to dry, ensuring it's ready for your next adventure. Avoid putting the hammock in the dryer.
What is required to set up my Yachu Hammock?
All you need is a Yachu hammock set and a pair of trees or a strong support! Our hammocks include straps and carabiners for a hassle-free setup.
What is the required spacing between the trees?
Our adjustable straps feature various loops on each side for your convenience. You can set up your hammock between trees spaced anywhere from 3 to 6 meters apart.
How to properly care for your Yachu Hammock?
With proper care, your Yachu hammock will offer endless hours of relaxation.
- Don't exceed the recommended weight limit for the hammock.
- Avoid using the hammock when wet.
- Keep the hammock out of prolonged sunlight to preserve its nylon thread.
- Watch out for sharp objects to prevent fabric damage.
- Remove shoes before getting in the hammock to prevent tears.
What is the expected shipping time?
We offer worldwide shipping with delivery in 3-9 business days. Please reach out if your item hasn't arrived.
What is the shipping fee?
Enjoy FREE SHIPPING WORLDWIDE on orders over $50.
Duties & Taxes ?
Yachu is not liable for any import duties, taxes, customs fees, brokerage fees, or other charges imposed by your local government. These charges are the responsibility of the recipient and are collected exclusively by the local government. As duties and taxes vary among countries and states, we cannot provide an estimated cost. For more details, please contact your local customs office. Shipping fees and taxes will not be reimbursed for packages refused due to duties or returned to sender.
For any further inquiries, please don't hesitate to reach out to us.
Do your products come with a warranty?
We stand behind our product’s quality with a one-year warranty! However, physical damage caused by misuse or neglect will not be covered.