Help Center
Frequently Asked.
Everything you need to know about Yachu gear, shipping, and returns. Can't find what you're looking for? Reach us on WhatsApp anytime.
Shipping
Yes! We ship to 30+ countries worldwide. Shipping is always free — no minimums, no thresholds, no hidden costs. You pay what you see on the product page.
Orders are processed and shipped within 24 hours. Delivery typically takes 7–14 business days depending on your location. You'll receive a tracking number by email once your order ships.
Import duties and taxes vary by country and are not included in the product price. Customers are responsible for any customs fees charged by their local authorities.
Absolutely. Once your order ships, you'll receive a tracking link by email.
Still Have Questions?
Still got questions?
We reply fast.
Our team is based in Kathmandu and usually replies within a few hours. Reach us however works best for you.
WhatsApp: 9818786534
Email: hello@yachu.co
